Hey there - I'm so glad you're here. This is going to be awe-some!
**Please make sure to read this all the way to the end for all the important details.
About Scheduling
Firstly, make sure you've selected the your own timezone from the drop down box
That way we'll both be on the call at the same time. I'm in the UK - you might not be, so your 3pm might not be the same as my 3pm! But the clever little widget in my scheduler can sort all that out - so long as you choose the right timezone at the start.
Rescheduling
I will be happy to extend grace for one rescheduled appointment per client with a minimum of 24 hours notice.
Cancellation
To cancel, please email me at: jo@jocasey.com and I will send you confirmation that I have received your cancellation.
If you do not receive this confirmation email back that means I have not received your email.
Please email again.
Refunds
As a rule I don't offer refunds at this time.
Results & Guarantees
I'm an experienced trainer and coach. I know some stuff about psychology and have a few letters after my name. I’m an expert at what I do. I’ve got the street cred. The experience. The skills. And the qualifications.
However, we should probably give a group nod to the fact that I am not a licensed psychologist, therapist, health care professional or MBA trained business consultant, and my services don’t replace the care of psychologists, therapist, other healthcare professionals or MBA trained business consultants. (Though I do own a pretty impressive brown leather couch, thankyouverymuch.)
With that comes the standard eye-glaze inducing disclaimer that, no, I cannot actually guarantee the outcome of any coaching and/or recommendations I make during the coaching process, and my comments about the outcome are expressions of (my very personal) opinion only. I can guarantee you this, however: I will do my best to teach and coach you, and I’ll do everything in my power to help.
Each individual’s success depends on his or her desire, dedication, circumstances, actions, mindset and belief system. There is no guarantee you will duplicate any of the results stated here and your path to success may look different.
You are not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content, other than as specified in these Terms and Conditions. This applies to any materials, workbooks, activities and tools we use together as part of the coaching relationship.
Phew! - thank goodness we've got the boring stuff out of the way.
Finally (and MOST importantly IMHO)
I am excited to begin working together and look forward supporting you in moving forward.
With gratitude,
Jo Casey